SEPHORA inside JCPenney

Reviews

• Genesis Perez

  Jan, 02 2018
  ★ ★ ★ ★ ★
  it is true that this is probably the worst Sephora ever because of the customer service, HOWEVER- I was attended by two of the best Sephora employees I have ever encountered overall. Their names were Darwin and the other guys name I wasn’t able to catch. Darwin was so kind and helpful when I asked him to match my foundation and he did an amazing job at it, even recommended an amazing brand over the brand that the machine gave him, thanks Darwin!! The other guy at the register informed me that it was my birth month and gave me a free gift and then another for having 100 points accumulated, thank you for watching out and being so kind about it! These employees were so helpful and gentle, I’m glad I had this birthday experience cuz we all know sephora is in fact an experience lol!
• Anne Luis

  Dec, 17 2017
  ★ ☆ ☆ ☆ ☆
  If there was a 0 star I would give 0. They take forever and the staff is extremely but extremely unprofessional and rude, the dont pay attention to you, they push you if they try to show something to other client and you are standing in the way. I have gone to this sephora several times and it’s always the same experience. We can also mention that the testers are dirty, they barely had products on the shelves, if you want to find something you has to look in the drawers yourself

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